Common Questions from Picaboo Users
Picaboo User Manual
Picaboo User Manual
- ★ How to change my photo book size?
- ★ Why Aren't My Images Uploading?
- ★ How To Change Payment Method / Credit Card
- ★ Why Can't I Call Customer Service?
- ★ Picaboo User Manual
- How to View My Projects
Project Creation
Photobooks
- ★ What book styles do you offer?
- What's the difference between Classic Lay-Flat Photobooks and Seamless Lay Flat Photobooks?
- How do I order a Premium Mini Book?
- View Full-Size Versions of Images
- Photo Book sizes
- Exporting images from Picasa
Cards
Calendars
- What's the recommended resolution for photos I'm using on my Calendar?
- What's the difference between the Classic and Premium calendar?
- How much will my Picaboo calendar cost?
- How long will it take to get my calendar once I order it?
- How do I use my own photo as a background in my calendar?
- How do I add a photo to a square on the date page of my calendar?
Prints and more
- What's the recommended resolution for photos I'm using on my Metal Print?
- What's the recommended resolution for photos I'm using on my canvas?
- What's the recommended resolution for photos I'm using on my Notebook?
- What's the recommended resolution for photos I'm using on my Journal?
- What's the recommended resolution for photos I'm using on my Photo Panel?
- Resolution for Other Product types
Tips and Tricks
Tips and Tricks
- If I leave a caption box empty, will "Your text here" print in my finished book?
- How do I turn on grid lines?
- How do I sort my photos in a project?
- How do I rotate a photo (or text box) on the page?
- How do I add or remove borders or shadows around the photos in my project?
- How do I paste in text from a Word document or other source?
Save and Share
- If I'm in the middle of creating a book, can I come back and finish it later?
- How do I save backgrounds I like to my Favorites?
- How do I save a copy of a project so that I can edit it without losing the original?
- How do I access the link to a book that I've shared?
- Can I share my project online with friends and family?
- Can I edit a project that has been shared with me?
My Account
My Account
- ★ View and Edit Account Info
- ★ How do I change the email address for my Picaboo account?
- Register an Account
- Reset Password
- Environmental Concerns
- Legal Issue
Ordering
Ordering
- How Do I Use My Picaboo Gift Card / Gift Certificate?
- Picaboo Order Concerns
- What shipping options are available for my order?
- Why am I having an issue placing my order?
- Where do I choose the paper type that I want for my card?
- Can I place a single order for multiple projects?
Shipping
- Why is there a bar code sticker on the back of my photo book?
- How much does shipping cost?
- How long will it take to produce my order before it is shipped?
- Can I upgrade the shipping method on my existing order?
- Can I combine separate orders to save on shipping?
- When will my order arrive?
Order Status
Prices
Promotions
Picaboo Vouchers
Picaboo Promotions
Daily Deal Vouchers
Gift Cards
Technical Support
Technical Support
- Accessing Apple-based / iPhone images (HEIC Images)
- Does Picaboo run on Chromebook?
- Full Picaboo Screen not Visible
- Why is the application taking so long to respond when I'm adjusting my photos?
- What is the best browser to use with Picaboo?
- Why is it saying my credit card data is invalid?