Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
FAQ
Picaboo User Manual
- How to change my photo book size?
- Why Aren't My Images Uploading?
- How To Change Payment Method / Credit Card
- Why Can't I Call Customer Service?
- Picaboo User Manual
- Who owns Picaboo and what is your mailing address?
- How to Delete Your Picaboo Account
- How to change the size or shape of my photo
- Adding Text / Captions to your Greeting Card
- Adding, Removing & Moving Pages
- Where can I find Picaboo Special Offers?
- How to View My Projects
- How To Add Previously Uploaded Photos
- Adjustment Tools in Picaboo Editor
- Filters in Picaboo Editor
- Crop/Position in Picaboo Editor (or Zooming in on a photo)
- Picaboo Editor (HTML5)
- How to sign in / sign up with Picaboo.com (Account Login / Sign Up)
- How to Edit Photos in the Picaboo Editor
- Size Cropping in Picaboo Editor
- How to Checkout / Place an Order with Picaboo.com
- Live Chat
- Photo Editing: What is Gamma?
- Organize Photos
- Choosing and Applying Backgrounds
- Auto Adjust Page Layouts
- Page Manager
- Adding Shapes to your project
- Adding Lines
- Zooming in on your page
- How to Add Photos to your project (or photo book)
- Swap this Photo
- Tips and Tricks
- Removing an Image From a Page
- Red Eye Removal
- Paying With PayPal
- Applying Stickers
- The Advanced Button
- Editing Photos
- Preview Mode
- Recommended Resolution
- Remove Unused Photos
- Returning to a Project to Edit or Order Again
- Corners and Embelishments
- Order Preparation Checklist
- Multiple Ship To Addresses
- Spell Checker
- Undo and Redo
- Image Types Supported
- Low Res Warning
- Save, Save As, and Rename
- Sharing Your Projects
- Background Spread
- Grid Lines and Snap Alignment
- Eyedropper Tool
- Photo book Editor: Page Layouts
- Custom Covers
- Page Cropping
- Captions
- Managing Your Photos & Pages in the Media Tray
- Review Tips
- Ordering Your Picaboo Projects
My Account
- How can I tell which email address I used to create my Picaboo account?
- Register an Account
- How to Reset or Change Your Password on Picaboo.com
- Environmental Concerns
- Legal Issue
- Will Picaboo sell my email address to third parties?
- What does Picaboo do with my email address?
- How long will Picaboo keep the books I've uploaded?
- How do I unsubscribe from Picaboo newsletters and other mailings?
- How do I change the email address for my Picaboo account?
- View and Edit Account Info
Technical Support
- Can I import a PDF I've created of my book and have Picaboo print it?
- Accessing Apple-based / iPhone images (HEIC Images)
- Does Picaboo run on Chromebook?
- Full Picaboo Screen not Visible
- Why is the application taking so long to respond when I'm adjusting my photos?
- What is the best browser to use with Picaboo?
- Why is it saying my credit card data is invalid?
- Why do my images look blurry in the software?
- Why can't I order, upload or share my project?
- When I order my book, does Picaboo compress my images or are they uploaded at full resolution?
- What color spaces (RGB formats) does Picaboo support?
- Picaboo locks up when I try to create a new project.
- Is There a Limit to the Number of Photos I Can Add to My Book?
- Can I use Picaboo on a netbook?
- I've shared my Project, but it doesn't seem to be updating my changes. Why?
- I'm having trouble importing images from iPhoto into Picaboo
- Does Picaboo work on Macs?
- Does Picaboo run on the iPad or other mobile devices?
- Can't post to Facebook, or can't get photos from Facebook
- What are Picaboo's minimum system requirements?
- What does the “Missing Images” error message mean?