Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • FAQ
  • Technical Support

I've shared my Project, but it doesn't seem to be updating my changes. Why?

Written by Nicole Lipnitz

Updated at January 13th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • FAQ
    Picaboo User Manual Project Creation Picaboo Yearbooks Customer Feedback and Suggestions Promotions My Account Tips and Tricks Ordering Technical Support
  • Tips and tricks
  • PRICING
  • Shipping
  • Support
    SHIPPING AN EXISTING ORDER PRICING SEND FEEDBACK TO PICABOO TECHNICAL SUPPORT ORDERING A PROJECT CREATING A PROJECT PROMOTIONS/VOUCHERS
+ More

Your browser may be displaying an earlier, saved version of your book. If you are re-sharing a book you had shared earlier, the web address is the same as the previous version and may be stuck in your web browser’s cache. Try clearing the cache in your browser (or doing a "hard refresh" - on a PC, press the Shift key on your keyboard and then click the Refresh icon in the browser) and then reloading the page to see the newest shared version of your book.

Alternatively, saving a copy of your album and sharing that one would ensure the new shared preview shows the latest version.

synchronization updates

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Can I edit a project that has been shared with me?
  • Can I share my project online with friends and family?
  • Why can't I order, upload or share my project?

Copyright 2026 – Picaboo.

Knowledge Base Software powered by Helpjuice

Expand