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Technical Support

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

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Technical Support

  • Can I import a PDF I've created of my book and have Picaboo print it?
  • Accessing Apple-based / iPhone images (HEIC Images)
  • Does Picaboo run on Chromebook?
  • Full Picaboo Screen not Visible
  • Why is the application taking so long to respond when I'm adjusting my photos?
  • What is the best browser to use with Picaboo?
  • Why is it saying my credit card data is invalid?
  • Why do my images look blurry in the software?
  • Why can't I order, upload or share my project?
  • When I order my book, does Picaboo compress my images or are they uploaded at full resolution?
  • What color spaces (RGB formats) does Picaboo support?
  • Picaboo locks up when I try to create a new project.
  • Is There a Limit to the Number of Photos I Can Add to My Book?
  • Can I use Picaboo on a netbook?
  • I've shared my Project, but it doesn't seem to be updating my changes. Why?
  • I'm having trouble importing images from iPhoto into Picaboo
  • Does Picaboo work on Macs?
  • Does Picaboo run on the iPad or other mobile devices?
  • Can't post to Facebook, or can't get photos from Facebook
  • What are Picaboo's minimum system requirements?
  • What does the “Missing Images” error message mean?

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