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Ordering

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • FAQ
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  • Tips and tricks
  • PRICING
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  • Support
    SHIPPING AN EXISTING ORDER PRICING SEND FEEDBACK TO PICABOO TECHNICAL SUPPORT ORDERING A PROJECT CREATING A PROJECT PROMOTIONS/VOUCHERS
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Ordering

  • Picaboo Order Concerns
  • What shipping options are available for my order?
  • Why am I having an issue placing my order?
  • Can I place a single order for multiple projects?
  • If I want to order my book in multiple sizes, do I need to create multiple versions of it?
  • Why can't I order a soft cover book?
  • Will the recipient see how much I paid for it?
  • Where do I choose the paper type that I want for my card?
  • Can I place a single order for multiple projects?
  • How do I select what size I want to order?
  • How Do I Use My Picaboo Gift Card / Gift Certificate?
  • How do I apply or remove a coupon code to my order?
  • How do I order my Classic book with lay-flat pages?

Order Status

  • How can I cancel my order?
  • How do I check the status of my order?

Prices

  • Does Picaboo offer bulk or large-order discounts?

Shipping

  • Can I place one order and ship to different addresses?
  • How much does shipping cost?
  • How long will it take to produce my order before it is shipped?
  • Can I upgrade the shipping method on my existing order?
  • Can I combine separate orders to save on shipping?
  • When will my order arrive?
  • My tracking information says my order has been delivered, but I haven’t received anything. What can I do?
  • Military addresses (APO/FPO)
  • Does Picaboo ship internationally?
  • Why is there a bar code sticker on the back of my photo book?

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