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    Ordering

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
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    Please fill out the contact form below and we will reply as soon as possible.

    • FAQ
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      SHIPPING AN EXISTING ORDER PRICING SEND FEEDBACK TO PICABOO TECHNICAL SUPPORT ORDERING A PROJECT CREATING A PROJECT PROMOTIONS/VOUCHERS
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    Ordering

    • Picaboo Order Concerns
    • What shipping options are available for my order?
    • Why am I having an issue placing my order?
    • Can I place a single order for multiple projects?
    • If I want to order my book in multiple sizes, do I need to create multiple versions of it?
    • Why can't I order a soft cover book?
    • Will the recipient see how much I paid for it?
    • Where do I choose the paper type that I want for my card?
    • Can I place a single order for multiple projects?
    • How do I select what size I want to order?
    • How Do I Use My Picaboo Gift Card / Gift Certificate?
    • How do I apply or remove a coupon code to my order?
    • How do I order my Classic book with lay-flat pages?

    Order Status

    • How can I cancel my order?
    • How do I check the status of my order?

    Prices

    • Does Picaboo offer bulk or large-order discounts?

    Shipping

    • Can I place one order and ship to different addresses?
    • How much does shipping cost?
    • How long will it take to produce my order before it is shipped?
    • Can I upgrade the shipping method on my existing order?
    • Can I combine separate orders to save on shipping?
    • When will my order arrive?
    • My tracking information says my order has been delivered, but I haven’t received anything. What can I do?
    • Military addresses (APO/FPO)
    • Does Picaboo ship internationally?
    • Why is there a bar code sticker on the back of my photo book?

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    6. Image Types Supported
    7. Recommended Resolution
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    9. Can I place one order and ship to different addresses?

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