What are Picaboo's minimum system requirements?

Minimum System Requirements

  • Screen resolution of at least 1280x800
  • Flash player 11 or above will be needed. To update to the latest version of Adobe Flash Player, click here. The minimum system requirements for Flash 11 can be found here.

Optimal Recommended System Requirements

  • 2.5GHZ Dual Core processor or faster
  • 2GB RAM or greater
  • 10Mbps download speed, 5Mbps upload speed

If your computer doesn't meet the Optimal Recommended requirements, but does meet the Minimum system requirements, the program will run, but you may experience some slowness, depending on the size or your project.

Additionally, Picaboo Web will work with Internet Explorer, Mozilla Firefox, and Safari, but is optimized to work best with Google Chrome.

If you're working on a very large book in Firefox and encounter slowness, we recommend switching to Google Chrome. If that isn't an option, the following documentation will provide information on how to speed up the process in Firefox: Click here

Checking your system

To check your internet speed:

Visit http://www.speedtest.net/ and click on Begin Test.

To check your computer's speed:

For Mac: Click on the Apple icon in the top left corner of your screen, then click on About This Mac.

For PC: Click on the Start menu, then right click on My Computer and select Properties.

Need to contact Picaboo customer care?
For faster service use Chat:

Live Chat
9 am - 7 pm PST
7 days/week

Phone
888 374 7771
Monday - Friday
9 am - 5 pm PST

Email - for non-urgent questions
Send us an email
We will answer within 72 hours

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