How do I check the status of my order?

You can check your order status via the Order Status/History link in the upper right on our website.

 

 

You'll be prompted to log in with your account information. You can also click the link from your confirmation email to check the status of your order.

 

 

If your order has already shipped, you'll see a "Track Shipment" option in the Shipping column. Once your order has shipped, you will receive a confirmation email from us with a tracking number as well.

Instructions on how to cancel your order can be found here.

If you have any other questions about your order, please contact us.

Need to contact Picaboo customer care?
For faster service use Chat:

Live Chat
9 am - 7 pm PST
7 days/week

Phone
888 374 7771
Monday - Friday
9 am - 5 pm PST

Email - for non-urgent questions
Send us an email
We will answer within 72 hours

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